Changing account managers are a common place in modern workplaces especially if you are in a client servicing business. However, it is critical that you understand the nuances of how to inform your client about the change without sounding impolite and unprofessional.
In this blog post, we will look at how you can write an email informing your client about a new account manager using some best practices, tips and to top it off, a sample email template for you to copy and modify based on your requirements. So let us get stared.
Subject Line: Change of Account Manager
Hello [Client’s Name],
Hope you are doing well. I am writing this email to inform you about a change in the account manager from [Previous Account Manager’s Name] to [New Account Manager’s Name] effective [Start Date].
This change was due to [Explain the Reason (if applicable].
I can assure you that the quality of service would remain stellar as usual and we are confident that [New Account Manager’s Name] will deliver on our promises. [New Account Manager’s Name] comes with [State Experience and Achievements].
Here are your new manager’s contact details:
If you have any questions or clarifications, please feel to reach out to me by replying back to this email.
Once again, thank you for your continued business and support to [Your Company Name]. I look forward to hearing from you soon.
Regards,
[Your Name]
[Your Designation]
By using the tips, best practices and most importantly the email template shared in this blog post, you are well positioned to be able to write an effective email informing your client about a new account manager.
So what are you waiting for? Go ahead and send that email. Also, if you are interested in improving your productivity, check out our tool that has helped thousands of people get better at managing time.
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Shiva is a subject matter expert in communication, marketing, productivity, and learning systems. He has previously contributed to many blogs and newsletters, including Validated, Mental Models, HackerNoon, and several brands. You can find Shiva on LinkedIn or email him at shiva(at)routine.co.