ルーティン・ロゴタイプ

Privacy Policy

Effective date: March 27, 2026

Routine International Inc. ("Routine," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our services, including routine.co and related websites, applications, and features (collectively, the "Service").

By using the Service, you acknowledge that your information will be processed as described in this Privacy Policy.

1. Our Relationship With You

Depending on how you use the Service, Routine may act either as a data controller or as a data processor.

  • If you use Routine for personal use or sign up directly with us, Routine is generally the controller of your personal information.
  • If you use Routine through an organization, team, or other customer account, that organization or customer may control the workspace and the information submitted to it, and Routine may process such information on that customer's behalf.

If you use Routine through an organization, your administrator may be able to access, manage, export, restrict, or remove information associated with your account or workspace in accordance with the applicable customer settings and agreements.

2. Information We Collect

We may collect the following categories of information:

  • Account information, such as your name, email address, password or authentication credentials, and profile details.
  • Service content, such as tasks, notes, calendar-related information, contacts, files, comments, reminders, messages, and other information you submit to or create in the Service.
  • Usage information, such as how you use the Service, features you access, actions you take, and diagnostic, log, and performance data.
  • Device and technical information, such as IP address, browser type, device identifiers, operating system, language, and similar technical data.
  • Billing and subscription information, such as your plan, transaction details, billing address, and related information. Payment card or bank information may be collected and processed by our payment providers on our behalf.
  • Integration data, such as information received from third-party services you choose to connect to the Service.
  • Support and communications information, such as messages, requests, survey responses, and other information you send to us.

3. How We Use Information

We use personal information to:

  • provide, maintain, operate, and improve the Service;
  • create and manage accounts and authenticate users;
  • process subscriptions, payments, renewals, and related transactions;
  • secure the Service and detect, prevent, or investigate misuse, fraud, or abuse;
  • communicate with you about the Service, updates, support, and security matters;
  • analyze usage and performance to improve functionality and user experience;
  • comply with legal obligations and enforce our terms and agreements; and
  • provide and improve AI-powered or automated features where available.

We process personal information where necessary to provide the Service, comply with legal obligations, pursue our legitimate interests, or with your consent, depending on the circumstances and applicable law.

4. AI Features

Routine may offer features powered by artificial intelligence or machine learning ("AI Features"). If you use AI Features, we may process content you submit to generate outputs and to operate, secure, and improve those features.

AI-generated outputs may be inaccurate, incomplete, or unsuitable for your use case. You remain responsible for reviewing outputs before relying on or acting on them.

Where AI Features rely on third-party providers, those providers may process relevant data solely to provide the requested functionality on our behalf, subject to our agreements with them and applicable law.

5. How We Disclose Information

We may disclose personal information in the following circumstances:

  • Service providers, vendors, and subprocessors that help us operate the Service, including hosting, infrastructure, analytics, customer support, security, communications, and payment processing.
  • Third-party integrations, when you enable or authorize a connection between Routine and another service.
  • Your organization or administrator, if you use the Service through a team, domain, or managed account.
  • Legal and safety reasons, including where necessary to comply with applicable law, legal process, or to protect the rights, property, safety, or security of Routine, our users, or others.
  • Business transfers, such as a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or part of our business or assets.

We do not sell your personal information to third parties for their own direct marketing purposes.

6. Cookies and Similar Technologies

We may use cookies and similar technologies to operate the Service, remember preferences, understand usage, support analytics, improve performance, and enhance security.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide the Service, fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, and protect our legitimate interests.

If you use Routine through an organization or customer account, retention of certain workspace data may be controlled by that organization or customer.

8. International Transfers

Routine is headquartered in the United States, and we and our service providers may process personal information in the United States and other countries. Where required by applicable law, we use appropriate safeguards for cross-border transfers of personal information.

9. Security

We use reasonable technical and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure.

10. Your Rights

Depending on your location and subject to applicable law, you may have the right to access, correct, delete, export, restrict, or object to certain processing of your personal information, or to withdraw consent where processing is based on consent.

If you use Routine through an organization, team, or managed account, you may need to direct certain requests to your administrator or organization.

To exercise your privacy rights or ask a privacy-related question, please contact us at privacy@routine.co.

11. Children's Privacy

The Service is not intended for children under the age of 16, and we do not knowingly collect personal information from children under 16. If you believe we have collected personal information from a child under 16, please contact us so we can investigate and take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in the Service, our practices, or applicable law. If we make material changes, we will provide notice as required by applicable law. The updated Privacy Policy will become effective on the date indicated at the top of this page unless otherwise stated.

13. Contact

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Routine International Inc.
2261 Market Street #4184
San Francisco, CA 94114
United States of America
privacy@routine.co